789bet App Privacy Policy

01Introduction & Scope

789bet app is Bangladesh's trusted online betting and gaming platform. Our privacy policy applies to the 789bet app website, mobile app, and all digital services.

We believe your personal data belongs to you. You have every right to know how it is being used. That's why we've written this privacy policy in plain, straightforward language — no legal jargon.

This policy explains what information we collect, why we collect it, how it is used, and what rights you have over your own data. The 789bet app is firmly committed to upholding this policy.

02What Information We Collect

The 789bet app collects three types of information — directly from you, automatically, and from third parties for verification purposes.

Information You Provide Directly

Automatically Collected Information

• Device Information: Phone model, operating system, and browser type.
• IP Address: Used for location verification and security monitoring.
• Session Information: Login time, logout time, and duration of your session on the platform.
• Betting & Gaming History: Games played and amounts wagered.
• Cookie Data: To improve your experience on the platform.

03How Your Data Is Used

789bet app uses your data solely for legitimate, necessary purposes. It is never used for anything unrelated or unauthorized.

• Account Management: To secure registration, login, and your account.
• Payment Processing: To process secure deposit and withdrawal transactions.
• KYC Verification: To verify identity and prevent fraud and money laundering.
• Customer Support: To resolve your issues and handle complaints.
• Promotional Messages: To send you bonus offers and updates, with your consent.
• Service Improvement: For statistical analysis to continuously improve the platform experience.
• Legal Obligations: For retaining records required to comply with applicable laws.

If you'd rather not receive promotional messages, you can opt out at any time — contact our support team or click the unsubscribe link at the bottom of any message.

04Data Sharing & Disclosure Policy

789bet app never sells your personal data. We follow a strict policy when it comes to sharing any information with third parties.

Limited Data Sharing

• Payment Processor: Only the necessary information is shared with payment partners such as bKash and Nagad to process transactions.
• Legal Authority: We may be required to disclose information under a valid court order or official government directive.
• Security Verification Authority: With licensed agencies for fraud and money laundering investigations.
• Technology Service Providers: Hosting and cybersecurity partners, all bound by strict confidentiality agreements.

05Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the 789bet app website and app to enhance your browsing experience and ensure the platform functions properly.

You can disable cookies at any time through your browser settings. Note that turning off essential cookies may affect how some features function.

06Data Retention Period

The 789bet app does not retain any data longer than necessary. Retention periods are determined based on the type of information.

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: Up to 7 years – as required by financial regulatory obligations.
• Customer Support Conversations: Up to 2 years after issue resolution.
• Cookies & Session Data: As per the table above.
• Marketing Consent Records: Retained for 3 years even after consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that identification becomes impossible.

07Your Data Rights

You have several important rights over your personal data on the 789bet app. Contact our support team to exercise any of these rights.

• Right to Know: You can request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can request that the use of certain data be temporarily paused.
• Right to Data Portability: You can request a copy of your data.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

08Children's Privacy Protection

The 789bet app is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Date of birth is verified at registration. If a user creates an account with false information while under 18:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• A guardian will be notified if required.

If you believe a child or someone you know has accidentally created an account on the 789bet app, please notify us immediately.

09Security Measures

789bet app uses industry-leading technology to protect your data. Our security layers are outlined below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification at login can be made mandatory.
• Firewall Protection: Advanced firewalls are active to guard against unauthorized access.
• Regular Audits: Regular system reviews conducted by third-party security experts.
• Data Backup: Data is backed up across multiple secure servers.
• Suspicious Activity Detection: An AI-based system detects and flags unusual transactions.

10Communications & Policy Updates

The 789bet app may update this privacy policy as needed. You will be notified via your registered mobile number and an in-app notification before any significant changes take effect.

Continuing to use the platform after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.

For any privacy-related questions or concerns, please contact us:

• Email: support@789betapp.ws
• Response Time: Up to 30 Business Days
• Language: You can reach us in both Bangla and English